Contact Us

Have a question or a comment? We can help.

Whether you have a question about our aesthetic treatments, a product concern, or would like to report an adverse event, we’d love to hear from you.

GALDERMA CANADA INC (HEAD OFFICE)
55 Commerce Valley Drive W, Suite 400, Thornhill, ON, L3T 7V9
905-762-2500 or 1-800-467-2081

FOR CUSTOMER SERVICE INQUIRIES (E.G., PRODUCT ORDERS, PRICING, OPENING AN ACCOUNT, OR TO REACH A SALES REP):
Aesthetics.SALES@galderma.com (Aesthetic Injectable products)
Customer.SERVICE@Galderma.com (Prescription & Consumer products)

FOR MEDICAL INFORMATION OR PRODUCT INQUIRIES:
MedInfo.Canada@Galderma.com

TO REPORT ADVERSE EVENTS / SIDE EFFECTS USING GALDERMA PRODUCT(S):
Pharmacovigilance.Canada@galderma.com

TO REPORT QUALITY ISSUES WITH GALDERMA PRODUCT(S):
ComplaintsCanada.CATOR@galderma.com

GALDERMA PRODUCTION INC. (BAIE-D’URFÉ, QC)
19400 TransCanada Highway,
Baie-D’Urfé (Quebec) H9X 3S4
Telephone: 514-457-3366

IMPORTANT NOTICE REGARDING AUTHORIZED INJECTABLE PRODUCT PURCHASES:

There are no authorized third-party online sellers or distributors of Galderma injectable products in Canada. All genuine Galderma injectables are supplied exclusively through official Galderma representatives and authorized distributors. Purchases made through any website, online marketplace, or individual other than Galderma or its authorized partners are not guaranteed to be genuine and may not meet Galderma’s quality, safety, or efficacy standards. Galderma cannot verify, replace, or provide support for any product obtained through unauthorized channels.